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February 28, 2006

Taking the Big Lever Out of the Toolbox

When we dig deeper, we learn that teams and groups outperform individuals.

February 22, 2006

Copper Thunderbird

Canada’s National Gallery of Art is currently exhibiting the work of Norval Morrisseau (b. March 13, 1931), an Ojibwa (Anishnaabe) artist who has come to be known in Canada as “the Picasso of the North.� Last Sunday afternoon, my friend,...

February 21, 2006

How to Make Your Graphic Design Direction Effective

The most effective marketers I know are very disciplined and clear about giving direction. They use tools like a creative brief to work the kinks out in their thinking. They understand that the high-leverage system intervention occurs in giving direction, not in giving feedback. Relying on feedback is analogous to driving with a rear view mirror.

February 19, 2006

Brand-Buster: United Airlines

Brands are built or busted one customer at a time.

February 17, 2006

When to Make an Analog Choice in a Digital World

Technology can easily overwhelm what’s substantive, meaningful, or interesting. The bells and whistles distract. A great fundraiser engages the prospect’s imagination. It’s the vividness of the slide show in the prospect’s mind that compels check-writing. We can’t compete with that. We shouldn’t try.

February 15, 2006

NATIONAL ARTS MARKETING PROJECT: Walton Arts Center

For me, the remarkable difference in Walton Arts Center’s case is their very sophisticated understanding of what branding entails and what’s necessary to keep the brand promise.

February 08, 2006

More Gloom than Meets the Eye

Whether one likes commercial theatre fare or not, those who care about advancing the theatre category should care a lot about attendance numbers at presenting institutions.

February 06, 2006

100 Days

Knowing more about a problem won’t solve it.